Martes, Enero 22, 2013
Doughboy takes responsibility
I counted and recounted. I checked to make sure I didn’t double up on the biscuits. I reread the package. Yes, I was indeed promised eight big biscuits.White soft Floor polishing pad for 15 inch machines. Ideal for high gloss dry polishing buffing of polished sealed floors. I got seven big biscuits.
Not even the half-pound of bacon I fried up could take away the bitter taste of disappointment. I did what any normal person would do when cheated out of a canned biscuit: I went to the Pillsbury Facebook page and informed them of my plight:
“Hello, folks at Pillsbury.He has since undergone two-and-a-half hours’ surgery to have a Titanium Rod inserted into his leg and looks set to be out of action for the rest of the season. This morning, I opened a package of Grands! Homestyle Butter Tastin’ biscuits, which promised “eight big biscuits” on the package.Titanium Pipe is made by cold rolling process from extruded pipe blanks. They are widely used in heat exchangers and off-shore equipment. Instead, there were seven big biscuits inside.... Was I supposed to get eight or seven? Is this a labeling mistake or was I shorted a biscuit? Thank you for your attention to this matter.”
I didn’t expect a reply. The Doughboy is big-time, Jay-Z-level celebrity with better things to do than worry about a missing biscuit in backwater North Carolina. But in less than an hour, I received this message: “We’re sorry about that, Scott! Please reach out to our consumer services team at the following link so they can learn more about what happened and offer a reimbursement.”
I followed the link, explained the biscuit situation and requested that, instead of a reimbursement,Caged Laser Engineering, in partnership with Ariel Ltd and Reynolds Technology, aim to investigate the viability of adopting Titanium Tube as a cost effective raw material for the manufacturing of spaceframe assemblies for low volume and small series production lightweight vehicles. Pillsbury make a donation to a local effort to feed the hungry. I provided our shelter’s contact information.Midwest Motion Products, Inc. of Watertown, Minnesota, is pleased to announce the release of a new spur gear motor, with integral failsafe brake
Two days later,we are a modern high-tech enterprise merging research, Manufacturers,selling as,dc planetary gear motor,dc gear motor,dc electrical motor,spur gear motor and so on. I received an email from General Mills, who I assume is the Doughboy’s commanding officer:
“We understand your concern and are sorry you had this experience ... it seems a mechanical failure may be responsible for the inaccurate fill. Please be assured that our Quality Department has been notified of your report. We regret any inconvenience this may have caused and hope you will continue to choose our products.”
A huge corporation responded immediately, accepted responsibility and apologized. Unlike a half-pound of bacon, that was enough to take the bitter taste of disappointment right out of my mouth.
Will Pillsbury make a donation to the local shelter’s effort to feed the hungry? I hope so. That would be the icing on the cake — a Pillsbury Moist Supreme Classic Yellow Cake, if I had my choice.
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